Q: I downloaded your program and just started to use, but my 30 day trial expired. A: You need to press 'Evaluate' button to try the program. But if you have already installed RentBoss 3.x in the past, you can't try to use the program one more time, since we don't allow to prolongate a 30 day trial by simple uninstalling/installing the program.
Q: What is difference between single user & client server editions? A: Single user is edition for one user without networking. Client/Server is intended for several users within one local network, for access to a database from different computers. The price for one connection is the same for Single User and Client/Server, but every additional connection will cost $99.
Q: How much does technical support cost? A: E-mail support of RentBoss 3.x is free.
Q: How much do updates cost? A: Minor updates are free (for example from 3.21 to 3.22, 3.23, etc.). Major updates are paid (from 3.x to 4.x version). Current users have a 50% discount when purchasing an upgrade license. To purchase such license, please send us your registration name or e-mail.
Q: How to move the purchased program with a database to a new computer? A: You need to: 1. Back up you database on the old computer (Menu File->Backup Database). 2. Copy the backup file to a USB flash drive or to a CD/DVD disk. 3. Download and install a new version from http://www.rentboss.com/downloads/ to the new computer. 4. Restore the database from the drive/disk on a new computer. (Menu File-> Restore Database).
Q: I have the Single User license and want my assistant to access RentBoss from another computer. A: You need to download and install RentBoss Client/Server edition and purchase one additional network seat.
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